Terms and Conditions
Please read these terms and conditions carefully before using our services. By accessing our website and services, you agree to be bound by these terms.
By accessing and using the services provided by Wow Travels, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
These terms apply to all users of our website, including customers, visitors, and other users who access or use our services. We reserve the right to update these terms at any time, and continued use of our services constitutes acceptance of any changes.
Travel Services
We provide travel planning, booking, and related services including domestic and international tour packages, flight bookings, hotel reservations, and travel insurance. All travel services are subject to availability and third-party terms and conditions.
Visa and Document Services
We assist with visa applications, passport services, and various Indian document services. We act as intermediaries and cannot guarantee approval of any application. Processing times and requirements are subject to government regulations and may change without notice.
Consultation Services
We provide expert consultation and guidance for travel planning and document requirements. Our advice is based on current information and best practices, but regulations and requirements may change.
Payment Methods
We accept various payment methods including credit/debit cards, net banking, UPI, and digital wallets. All payments are processed through secure, encrypted payment gateways.
Service Fees
Our service fees are clearly stated before booking and are non-refundable unless specifically mentioned. Additional charges may apply for expedited services, changes, or special requests.
Refunds and Cancellations
Refund policies vary by service type and are subject to the terms of our suppliers and partners. Cancellation charges may apply based on the timing of cancellation and specific service terms.
Accurate Information
You are responsible for providing accurate, complete, and up-to-date information for all applications and bookings. Any errors or omissions may result in delays, additional costs, or service denial.
Document Authenticity
You must ensure that all documents provided are genuine and belong to you. Providing false or fraudulent documents is illegal and will result in immediate termination of services.
Compliance with Laws
You are responsible for complying with all applicable laws, regulations, and requirements related to travel, visas, and document applications in both India and destination countries.
Service Availability
We strive to provide uninterrupted services, but cannot guarantee constant availability. Services may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.
Third-Party Services
Many of our services depend on third parties including airlines, hotels, government agencies, and embassies. We are not responsible for their actions, delays, or changes in policies.
Limitation of Liability
Our liability is limited to the amount paid for our services. We are not liable for indirect, consequential, or incidental damages arising from the use of our services.
All content on our website, including text, graphics, logos, images, and software, is the property of Wow Travels or our licensors and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission. Unauthorized use of our intellectual property may result in legal action.
If you have any questions about these Terms of Service or need clarification on any aspect of our services, please contact us using the information below: